FAQ & POLICIES
Can’t find what you’re looking for?
FREQUENTLY ASKED QUESTIONS
IS THIS PILATES?
HOW DO I PURCHASE SESSIONS?
HOW OFTEN SHOULD I COME TO CLASS?
HOW EARLY SHOULD I ARRIVE FOR CLASS?
WHERE WILL I PUT MY PERSONAL BELONGINGS?
WHAT SHOULD I BRING TO CLASS?
ARE CHILDREN ALLOWED IN THE STUDIO?
AGE REQUIREMENT?
POLICIES
Please arrive early! Doors will open 15 minutes before class begins and spots will be released 5 minutes prior to the start of class to anyone on the waitlist. Please note that if you are more than 5 minutes late, you will not be allowed to take class - this is for your safety.
All first timers must arrive at least 10 minutes early for an equipment demonstration to ensure safety during class. If you miss the demonstration you will not be permitted to participate in the class—it’s for your own safety!
Instructors are subject to change without notice.
Lagree Effect accepts Visa, MasterCard, debit and cash.
All services must be prepaid and classes are non-refundable, non-exchangeable, and non-transferable.Lagree Effect has a 12-hour cancellation policy. If a class is cancelled 12 hours or more prior to the class start time, a full credit will be returned to your account. Classes cancelled within the 12-hour window will be considered late cancellations and charged as if attended.
Should a class spot open up while you’re on the waitlist, we will send you an email informing you that we’ve registered you for the class. If you no longer wish to take the class, remember to remove yourself from the waitlist prior to getting into class. If you get into the class and don’t show up, our no show fees will apply.
If you have registered for more than 1 waitlist and get into a class, please remove yourself from the other waitlists. If you end up getting into more than 1 class, no show/late cancel fee applies.
All no-shows and late cancellations for members enrolled in an Monthly Unlimited, Early Riser Unlimited, or Weekly Unlimited Pass will incur a $20 fee.
Members are required to wear grip socks during the workout. These are available to purchase in-studio.
If you are pre-natal/ postpartum we ask that you provide a written doctor’s note stating you are permitted to start or continue at practicing Lagree.
If you have an unlimited or limited membership, we allow you to freeze it while you are not able to attend classes. Each “Freeze” is a minimum of one week and you can freeze for 2 months out of the calendar year.